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Wednesday, November 12, 2003

RISE OF THE MACHINES

Email stress: are we expecting too much?

A survey by the Australian Psychological Society has found that about 70 per cent of managers were stressed by the number of emails they received and the speed at which they were expected to deal with them. Researcher, Dr Amanda Gordon, was not surprised by the results and says they match a growing body of anecdotal evidence.
Survey respondents said "they were receiving between about 20 to 50 emails a day with which they had to deal, that email has become the prime form of communication both within organisations and between organisations, that there seemed to be an extra workload created by the ease with which you can actually make requests of someone through email".

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